Certified Data Centre Technician Course Overview

With the mission critical nature of a data centre, it is paramount that those personnel selected to undertake work in this environment possess skill levels of the highest calibre. The consequences in a data centre are significantly greater than in a generic office environment and there are many issues that could be encountered by the unwary data centre technician on a day to day basis which could result in service interruptions and downtime. Whether dealing with move and change requests (MACs), carrying out routine inspections or resolving fault conditions, it is important to do so efficiently and in a time critical manner.

This course discusses the wide range of potential hazard and identifies best practises to be applied to ensure consistency and adherence to procedures and to help the data centre technician to avoid becoming the single point of failure (SPOF) in the data centre.

3-day course
Certification & Qualification BTEC BICSI CECs RCDD 19, RITP 19, NTS 19, ITS2 15, TECH 18.
Course Content Data Centre Fundamentals Standards Equipment trends Availability classifications Equipment Configuration Computer room equipment IT connectivity Cabinet Layout Security & safety Clearance & accessibility Airflow management Cable management Close Control Air Conditioning Air-conditioning basics Hot-aisle/Cold-aisle layout Containment options Cabinet cooling options Electrical Power Standards and Regulations Basic electrical concepts Power distribution in the data centre Earthing & Bonding Standards and Regulations Earthing requirements Signal reference grid (SRG)	Cable Distribution Separation of services Distribution choices Fill ratio Fire containment ESD Causes of ESD Controlling ESD Administration Infrastructure management A solution framework Health & Safety Standards and Regulations Responsibilities of all parties Guidance on safe working with respect to noise, lifting, confined spaces, electrical, laser, optical fibre, ladders, holes etc. Use of personal protective equipment Security, Monitoring & Alarms Security system basics Infrastructure and architecture impact Impact of operational procedures Access control CCTV in a data centre NCI Maintenance Reasons for maintenance Cooling Power Life safety systems